"I cannot express how much I appreciate what I learned from the two of you. It provides the most satisfaction in my job…not to mention the most results. Thanks!"

Bob Dorste, Program Manager, Busch Learning Center,
Anheuser-Busch, Inc.

Hank…thank you for being the facilitator of the Breast Cancer Symposium last week. You have an amazing way of zeroing in on the issues, focusing the input of the players, and evolving a well organized outline. Your style, your body language, your ability to direct, were all perfect. I know that we will work together again.

Robert C. Packman M.D., Medical Director,
Physicians Health Plan

Hank…the Friends of the Green Center would like to thank your from the bottoms of our hearts for your incredible guidance and facilitation through the process of finding the soul of The Green Center. Your gift as a facilitator helped us uncover our separate dreams for The Green Center, and develop them into one cohesive vision. All participants were equally involved in the process and feel equal ownership.

Linda Kraft, Executive Director, The Green Center

Jeanne…you have given us the tools and language to implement our Mission and Vision. You have modeled an effective communication process and a shorthand approach to producing understandings that has allowed us to relate to each other with greater depth and meaning. This language and model have become "the way we operate" and is producing a sense of connection and a commitment to repair our ailing work processes that has been internalized by everyone in the organization and continues to add value to everything we do.

Madeleine Hawn, Executive Director, Gateways, Inc.