After serving a Fortune 50 corporation for 25 years in responsible management positions in technology, manufacturing, planning and marketing, including a stint as the leader of a pilot re-engineering effort for a $4 billion unit of that corporation, Hank Epstein entered the entrepreneur ranks in 1990 by creating The Quality Coach!®. Together with his life and business partner, Jeanne Gladden, Hank is living his deep commitment to help people connect their personal fulfillment with business success. He believes that the 21st century will offer unlimited possibilities for individuals to derive fulfillment from their work. 

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Hank Epstein

Born to be in business, Jeanne found her niche as a Business Coach a perfect match for her talents and passion.  Jeanne easily sees the potential in organizations, teams, and individuals, and coaches them to build their capacities.  Tapping into and focusing hidden human resources and leveraging them is one of Jeanne’s many gifts to her clients.

Jeanne  co-founded The Quality Coach! in 1990, before business and personal coaching was cool.  Pioneering the field of professional coaching, Jeanne has helped to develop many coaches within client organizations. 

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Jeanne Gladden

Amy Eagan

For more than 20 years, Amy has worked with leading edge Fortune 100 companies.  In leadership roles and as part of cross-functional teams, she has worked with people at all levels to maximize profits by optimizing sales and logistics processes.  She has eagerly employed continuous improvement processes to deliver business results.  Her experience in building and leveraging self-managed teams has resulted in a true understanding of and appreciation for the value that comes from high performing teams that recognize, value and leverage their diverse strengths.

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Matt Gildehaus

Matt combines over 20 years of management, marketing and sales experiences with coaching skills he is now honing with The Quality Coach. Matt has a sincere passion for helping people achieve their goals, and his coaching style reflects this genuine concern for others. He believes people are the key to quality, customer satisfaction and ultimately profits. His goal is to help individuals and teams achieve their highest possible levels of performance to attain both financial and personal satisfaction. 

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Colleen Himmelberg

Colleen brings more than 20 years of professional experience in the non-profit sectors of higher education and health care. In addition, Colleen has spent much time as a volunteer leader serving on community boards such as the Chamber of Commerce, Rotary and religious institutions. She also brings volunteer knowledge from organizations such as United Way, Habitat for Humanity, Humane Society and a variety of other non-profit organizations. 

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Priscilla Bass-Timmerberg, Ph.D., LPC

Pris is a 30-year veteran of the public school system serving at the elementary, middle, and high school levels as a teacher and guidance counselor.  In addition to individual guidance counseling, Pris has significant experience in group facilitation specifically on topics of leadership skill development, navigating change, goal setting, motivation, and stress management. 

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