Employee Engagement

Improve the level of engagement within your workforce, and you will strengthen overall productivity, profit, loyalty & safety. Some of the techniques The Quality Coach uses to increase employee engagement, include:

  • Helping owners and leaders understand what motivates employees

  • Development and support of self-directed work teams

  • Communication skills training for internal and external customers.


We help teams thrive and enjoy working together through increased respect, improved communication, role-understanding, and goal achievement. We work with teams of all types, in a variety of industries, including: 

  • Frontline Supervisors 

  • Logistic Supervisors 

  • Store Managers

  • Advisory, Volunteer, & Elected Boards 

  • Manufacturing

  • Financial Management


Development of Culture is an endless process that’s either created consciously or by default. Many organizations take culture for granted, and most are unaware what their culture really is, even though it has substantial impact on the organization’s ability to execute strategic goals and business objectives.

Often, organizations neglect their workplace culture as they struggle to keep with the rapid changes they face and the challenges of technological advances, resulting in the creation of a default culture. Some of the serious, unhealthy consequences include: 

• Inability to attract and retain quality talent
• Quality and service challenges
• Poor communication and poor teamwork

Deliberate, thoughtful, culture development is transformative and can dramatically improve an organization’s ability to succeed. It engages the hearts and minds of your people, and they feel appreciated. When your people feel valued and appreciated, they invest themselves in their work. They commit to doing their best work, because they know they matter to your business and their contributions make a real difference.

Human Resources

The field of Human Resources is an area of need in organizations of all sizes and within a variety of industries. Yet, with other areas of business demanding attention and pushing the agenda, it’s not unusual for the HR component to suffer. Do you need help, but you don’t know where to turn? We’re here for you and we can help!   

Our coaches will conduct an audit of your HR Systems and HR Practices, to identify your areas of need and improvement. After we report our findings to you, we will begin our specialized program of mentoring and support for your Human Resources professionals – new and seasoned – through best practices in the field.